Ecommerce Terms and Conditions

Ecommerce Terms and Conditions

1(目的)

The purpose of these Terms and Conditions is to stipulate the rights, obligations, and responsibilities of the cyber mall and the user in using the Internet-related services (hereinafter referred to as the “Service”) provided by Korilaboots (hereinafter referred to as the “Mall”) operated by HollaWave (e-commerce business).

“These Terms and Conditions shall also apply to e-commerce transactions using PC communication, wireless, etc. unless contrary to their nature.”

 

2(定義)

(1) “Mall” means a virtual place of business set up by HOLWAVE to provide goods or services (hereinafter referred to as “Goods, etc.”) to users using information and communication facilities such as computers, and is also used to mean a business operator operating a cyber mall.

“User” refers to members and non-members who access the “Mall” and receive the services provided by the “Mall” in accordance with these Terms.

③ ‘Member’ means a person who has registered as a member of the ‘Mall’ and can continue to use the services provided by the ‘Mall’.

④ “Non-member” refers to a person who uses the services provided by the “Mall” without becoming a member.

 

3(Clarification, Explanation and Amendment of Terms and Conditions)

(1) The “Mall” shall post the contents of these Terms and Conditions, the name of the company and representative, the address of the business location (including the address of the place where consumer complaints can be handled), telephone number, fax number, e-mail address, business license number, e-commerce business report number, and personal information manager on the initial service screen (front) of Corilla Boots so that users can easily recognize them. However, the contents of the Terms and Conditions may be made available to users through the connection screen.

② “The Mall shall seek the user’s confirmation by providing a separate link or pop-up screen so that the user can understand important contents such as withdrawal of subscription, delivery responsibility, refund conditions, etc. among the contents stipulated in the Terms and Conditions before the user agrees to the Terms and Conditions.

③ The “Mall” may amend these Terms and Conditions to the extent that it does not violate the relevant laws, such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Basic Act on Electronic Documents and Electronic Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Door-to-Door Sales, the Consumer Self-Interest Act, etc.

④ If the “Mall” revises the Terms and Conditions, it shall specify the effective date and reason for revision and notify the current Terms and Conditions on the initialization screen of the Mall from 7 days before the effective date to the day before the effective date. However, if the terms and conditions are changed to the disadvantage of the user, a grace period of at least 30 days shall be given in advance. In this case, the “Mall” shall clearly compare the contents before the revision and the contents after the revision to make it easy for users to understand.

⑤ If the ‘Mall’ revises the Terms and Conditions, the revised Terms and Conditions shall apply only to contracts entered into after the date of application, and the provisions of the Terms and Conditions prior to the revision shall apply to contracts already entered into prior to the date of application. However, if a user who has already concluded a contract transmits to the ‘Mall’ his/her intention to be subject to the provisions of the revised Terms and Conditions within the notice period of the revised Terms and Conditions pursuant to Paragraph 3 and receives the ‘Mall’s consent, the provisions of the revised Terms and Conditions shall apply.

⑥ Matters not stipulated in these Terms and the interpretation of these Terms shall be governed by the Act on Consumer Protection in Electronic Commerce, the Act on Regulation of Terms and Conditions, the Guidelines for Consumer Protection in Electronic Commerce set by the Fair Trade Commission, and related laws and regulations or common practice.

 

4(Provision and Modification of the Service)

The “Mall” performs the following tasks.

  1. Providing information about goods or services and entering into a contract to purchase them
  2. Delivery of goods or services for which you have a purchase contract
  3. Other duties as determined by the Mall

The “Mall” may change the contents of the goods or services to be provided under a contract to be concluded in the future in the event that the goods or services are out of stock or the technical specifications are changed. In this case, the contents of the changed goods or services and the date of provision shall be immediately notified on the place where the contents of the current goods or services are posted.

③ If the “Mall” changes the contents of the service contracted with the user to provide due to reasons such as out of stock of goods or changes in technical specifications, the “Mall” shall immediately notify the user at the address where the user can be notified.

④ In the case of the preceding paragraph, the “Mall” shall compensate the user for any damages caused by the user. However, this shall not apply if the ‘Mall’ proves that it has no intention or negligence.

 

5(Discontinuance of the Service)

The “Mall” may temporarily suspend the provision of the Service in the event of maintenance, inspection, replacement, or breakdown of information and communication facilities such as computers, interruption of communication, etc.

The “Mall” shall compensate the User or a third party for any damages suffered by the User or a third party due to the temporary suspension of the provision of the Service under Paragraph 1. However, this shall not apply if the ‘Mall’ proves that it is not intentional or negligent.

③ If the Service becomes unavailable for reasons such as conversion of business items, abandonment of business, or integration between companies, the “Mall” shall notify the user in the manner prescribed in Article 8 and compensate the consumer in accordance with the conditions originally provided by the “Mall”. However, if the ‘Mall’ does not notify the compensation criteria, the ‘Mall’ shall pay the user’s mileage or accumulated points in kind or cash equivalent to the value of the currency prevailing in the ‘Mall’.

 

6(Membership)

The User shall apply for membership by filling in the membership information according to the registration form prescribed by the “Mall” and expressing his/her agreement to these Terms.

The “Mall” shall register a user who has applied to become a member as described in Paragraph 1 as a member unless the user falls under any of the following items.

  1. If the applicant has previously been disqualified from membership pursuant to Article 7.3 of these Terms and Conditions, except in the case that the applicant has obtained the approval of the Mall to rejoin membership after three years have elapsed since the disqualification pursuant to Article 7.3.
  2. Your registration is false, misleading, or incorrect.
  3. If you believe that registering as an Other Member would significantly interfere with the technical operation of the Mall.

③ The membership contract shall be concluded when the consent of the “Mall” reaches the member.

④ If there is a change in the information registered at the time of registration, the member shall notify the “Mall” of the change within a reasonable period of time by modifying the membership information.

 

7(Withdrawal of Membership and Disqualification, etc.)

Members may request to withdraw from the Mall at any time, and the Mall shall process the withdrawal immediately.

② If a member falls under any of the following reasons, the “Mall” may restrict or suspend membership.

  1. You provided false information when applying to join
  2. Failure to pay the price of goods purchased using the “Mall” or other debts incurred by the Member in connection with the use of the “Mall” on the due date.
  3. Threaten the order of e-commerce, such as interfering with someone else’s use of the “Mall” or stealing their information.
  4. Use the “Mall” to engage in any activity that is prohibited by law or these Terms, or that is contrary to public order and morals.

③ After the ‘Mall’ restricts or suspends the membership, the ‘Mall’ may terminate the membership if the same act is repeated more than once or if the reason is not corrected within 30 days.

④ If the “Mall” disqualifies a member, the membership registration shall be canceled. In this case, the member shall be notified and given a period of at least 30 days to make a defense before the membership registration is canceled.

 

8(Notification to Members)

When the “Mall” notifies the Member, it may do so to the e-mail address specified by the Member in advance by agreement with the “Mall”.

② The “Mall” may substitute individual notices for notices to unspecified members by posting them on the “Mall” bulletin board for more than one week. However, individual notifications shall be made for matters that have a significant impact on the Member’s transactions.

 

第9(Consent to purchase application and provision of personal information, etc.)

(1) The user of the “Mall” shall apply for purchase by the following or similar methods on the “Mall”, and the “Mall” shall provide each of the following contents in an easy-to-understand manner when the user applies for purchase.

  1. Search and select goods and more
  2. Enter the recipient’s full name, address, phone number, email address (or mobile phone number), etc.
  3. Confirmation of the contents of the terms and conditions, services with limited right of withdrawal, and costs such as shipping and installation fees
  4. Indicate your acceptance of these terms and confirmation or rejection of point 3 above

(Yes, mouse click)

  1. Application for purchase of goods and confirmation thereof or consent to the confirmation of the “Mall”
  2. Select a payment method

② If the “Mall” needs to provide personal information of the purchaser to a third party, the “Mall” shall notify the purchaser of 1) the person to whom the personal information is provided, 2) the purpose of using the personal information of the person to whom the personal information is provided, 3) the items of personal information to be provided, and 4) the period of retention and use of personal information of the person to whom the personal information is provided, and obtain the consent of the purchaser. (The same applies if the consent is changed.)

③ If the “Mall” entrusts a third party to handle the personal information of the buyer, the “Mall” shall notify the buyer of 1) the person to whom the personal information is entrusted, and 2) the contents of the work to be entrusted to handle the personal information, and obtain the buyer’s consent. (The same applies if the consent is changed.) However, if it is necessary for the fulfillment of the contract for the provision of services and related to the convenience of the buyer, the notification and consent procedures may be waived by notifying the buyer through the privacy policy in the manner prescribed by the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

 

10(Formation of Contract)

The “Mall” may not approve the purchase application as described in Article 9 if any of the following items apply. However, in the case of concluding a contract with a minor, the minor or his/her legal representative shall be notified that the contract may be canceled if the consent of the legal representative is not obtained.

  1. The application is false, misleading, or incorrect.
  2. A minor purchases goods and services that are prohibited by youth protection laws, such as tobacco and alcohol.
  3. We determine that accepting any other purchase request would be materially disruptive to the technology of the Mall.

② The contract shall be deemed to have been concluded at the time the consent of the “Mall” reaches the user in the form of the receipt confirmation notice in Article 12.1.

③ The “Mall’s” consent shall include information regarding the confirmation of the user’s purchase application, availability of sales, cancellation of the correction of the purchase application, etc.

 

11(Payment Methods)

Payment for goods or services purchased from the “Mall” may be made by any of the following methods. However, the “Mall” may not collect any nominal fee in addition to the price of goods or services for the user’s payment method.

  1. Various account transfers such as phone banking, internet banking, mail banking, etc.
  2. Pay with prepaid, debit, credit, and other cards
  3. Online direct deposit
  4. Payment by electronic money
  5. Pay on receipt
  6. Payment by points paid by the “Mall”, such as miles, etc.
  7. “Payment by gift certificates contracted with the Mall or recognized by the Mall
  8. Payments by other electronic payment methods, etc.

 

12(Notification of receiptChanges and Cancellation of Purchase Application)

The “Mall” shall send a confirmation of receipt to the user if there is a purchase application from the user.

② If there is a discrepancy in the expression of intention, the user who receives the confirmation of receipt may request to change or cancel the purchase application immediately after receiving the confirmation of receipt, and the “Mall” shall process the request without delay if there is a request from the user before delivery. However, if the payment has already been made, the provisions of Article 15 regarding withdrawal of subscription, etc. shall apply.

 

13(Supply of Goods, etc.)

(1) Unless there is a separate agreement with the user regarding the timing of the supply of goods, the “Mall” shall take other necessary measures such as customization, packaging, etc. so that the goods can be delivered within 7 days from the date the user makes a request. However, if the ‘Mall’ has already received all or part of the payment for the Goods, the ‘Mall’ shall take action within 3 business days from the date of receipt of all or part of the payment. At this time, the “Mall” shall take appropriate measures so that the user can check the procedure and progress of the supply of goods, etc.

The “Mall” shall specify the means of delivery, the person who bears the delivery cost by means, and the delivery period by means for the goods purchased by the user. If the ‘Mall’ exceeds the agreed delivery period, the ‘Mall’ shall compensate the user for any damages caused by the ‘Mall’. However, this shall not apply if the ‘Mall’ proves that it is not intentional or negligent.

 

14(Reimbursement

The “Mall” shall notify the user without delay if the goods applied for purchase by the user cannot be delivered or provided due to reasons such as being out of stock, and if the user has received payment for the goods in advance, the “Mall” shall refund the payment within 3 business days from the date of receipt or take necessary measures to refund the payment.

 

15(Withdrawal of Subscription)

(1) A user who has concluded a contract for the purchase of goods with the “Mall” may withdraw his/her subscription within 7 days from the date of receipt of a written document regarding the contents of the contract pursuant to Article 13, Paragraph 2 of the Act on Consumer Protection in Electronic Commerce (if the supply of goods, etc. is later than the date of receipt of the written document, it refers to the date of receipt of the goods, etc. or the date of commencement of the supply of goods, etc. However, if the Act on the Protection of Consumers in Electronic Commerce, etc. stipulates otherwise regarding the withdrawal of a subscription, the provisions of the Act shall apply.

② The User shall not be entitled to return or exchange the Goods if the User falls under any of the following subparagraphs.

  1. If the goods, etc. are lost or damaged due to reasons responsible to the user (however, if the packaging, etc. are damaged to check the contents of the goods, etc.)
  2. The value of the goods or services has been significantly reduced by your use or partial consumption.
  3. If the value of the goods has decreased significantly over time to the extent that it is difficult to resell them
  4. If it is possible to duplicate the goods, etc. with the same performance, the packaging of the original goods, etc. is damaged.

③ In the case of Paragraph 2, Items 2 through 4, the “Mall” shall not be restricted from withdrawing a subscription if the “Mall” does not specify the fact that the withdrawal of the subscription is restricted in advance in a place where the consumer can easily recognize it or take measures such as providing a trial product.

④ Notwithstanding the provisions of Paragraphs 1 and 2, if the contents of the goods, etc. are different from the contents of the display or advertisement or are performed differently from the contract, the user may withdraw the subscription within 3 months from the date of delivery of the goods, etc. and within 30 days from the date of knowing or being able to know the fact.

 

16(Effect of withdrawal of subscription, etc.)

(1) The “Mall” shall refund the price of the goods, etc. already paid within 3 business days after receiving the goods, etc. from the user. In this case, if the ‘Mall’ delays in refunding the goods to the user, the ‘Mall’ shall pay the delayed interest calculated by multiplying the delayed interest rate stipulated in Article 21.2 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc. for the delayed period.

② In refunding the above payment, the “Mall” shall request the business that provided the payment method to suspend or cancel the charge for the goods or services without delay if the user paid for the goods or services by a payment method such as credit card or electronic money.

③ In the case of withdrawal of subscription, the user shall bear the cost of returning the supplied goods, etc. “The ‘Mall’ shall not charge any penalty or damages to the user for withdrawing the subscription, etc. However, if the contents of the goods are different from the contents of the display or advertisement, or if the user withdraws the subscription because the contract is performed differently, the ‘Mall’ shall bear the cost of returning the goods.

④ If the user bears the shipping cost when the user receives the goods, the “Mall” shall clearly indicate who bears the cost when the user withdraws the subscription.

 

第 17(Personal Information)

When collecting personal information of users, the “Mall” collects the minimum amount of personal information to the extent necessary to provide services.

The “Mall” does not collect information necessary for the fulfillment of the purchase contract in advance when registering for membership; however, this does not apply to cases where identification is required prior to the purchase contract in order to fulfill the obligations under relevant laws and regulations, and minimum specific personal information is collected.

③ The “Mall” shall notify the user of the purpose and obtain the user’s consent when collecting and using the user’s personal information.

④ The “Mall” shall not use the collected personal information for any purpose other than the purpose, and if a new purpose of use occurs or if it is provided to a third party, the purpose shall be notified to the user at the stage of use and provision and consent shall be obtained. However, exceptions shall be made if otherwise stipulated in the relevant laws and regulations.

⑤ If the “Mall” is required to obtain the user’s consent under Paragraphs 2 and 3, it shall specify or notify in advance the matters stipulated in Article 22, Paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, such as the identity of the person in charge of personal information management (affiliation, name and phone number, and other contact information), the purpose of collecting and using information, and the provision of information to third parties (recipient, purpose of provision, and content of information to be provided), and the user may withdraw this consent at any time.

⑥ The user may request to view and correct errors in his/her personal information held by the ‘Mall’ at any time, and the ‘Mall’ shall be obligated to take necessary measures without delay. If the user requests the correction of an error, the ‘Mall’ shall not use the personal information until the error is corrected.

⑦ The “Mall” shall limit the number of persons handling the user’s personal information to a minimum to protect personal information and shall be liable for all damages caused by the loss, theft, leakage, provision to a third party without consent, falsification, etc. of the user’s personal information, including credit card, bank account, etc.

⑧ The “Mall” or any third party that has received personal information from the “Mall” shall destroy the personal information without delay when the purpose of collecting the personal information or the purpose for which it was provided has been fulfilled.

⑨ The “Mall” does not set the consent field for the collection, use, and provision of personal information to be selected in advance. In addition, the “Mall” specifically specifies the services that are restricted when the user refuses to consent to the collection, use, and provision of personal information, and does not restrict or refuse to provide services such as membership based on the user’s refusal to consent to the collection, use, and provision of personal information that is not a mandatory collection item.

 

18(“Mall‘s obligations)

The “Mall” shall not engage in any acts prohibited by laws and regulations and these Terms and Conditions or contrary to public order and morals, and shall do its best to provide goods and services continuously and stably in accordance with these Terms and Conditions.

The “Mall” shall have a security system to protect the user’s personal information (including credit information) so that the user can use the Internet service safely.

③ The “Mall” shall be liable to compensate the user for any damage caused by the unfair display or advertisement of goods or services as specified in Article 3 of the Act on Fairness of Display and Advertisement.

④ The “Mall” does not send commercial e-mails for commercial purposes that the user does not want.

 

19(Member’s ID and password)

The Member is responsible for managing his/her ID and password, except in the case of Article 17.

Members shall not make their ID and password available to any third party.

③ If the Member realizes that his/her ID and password have been stolen or are being used by a third party, the Member shall immediately notify the Mall and follow the instructions of the Mall.

 

20(Obligations of the User) You shall not do any of the following.

  1. Registration of false information when applying or changing
  2. Stealing someone else’s information
  3. Changing information published in the “Mall”
  4. “Transmission or posting of information (computer programs, etc.) other than the information specified by the Mall
  5. “Infringement of intellectual property rights, including copyrights, of the Mall or any other third party
  6. “Mall” or otherwise defame or interfere with the business of any third party.
  7. Disclose or post obscene or violent messages, images, audio, or other information on the Mall that violates public order and morals.

 

21(連結Malland associatemolebetween)

If the parent “mall” and the child “mall” are connected by hyperlinks (e.g., the targets of the hyperlinks include text, pictures, and fairy tales), the former is called the linking “mall” (website) and the latter is called the child “mall” (website).

② The connected “mall” shall not be liable for the transaction with the user based on the goods independently provided by the connected “mall” if it is stated on the initial screen of the connected “mall” or on the pop-up screen at the time of connection.


22(Attribution of Copyright and Restrictions on Use)

Copyright and other intellectual property rights to works created by the ‘Mall’ shall belong to the ‘Mall’.

The user shall not reproduce, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes or cause a third party to use for commercial purposes any information obtained through the use of the ‘Mall’ that belongs to the intellectual property rights of the ‘Mall’ without the prior consent of the ‘Mall’.

③ The “Mall” shall notify the user if it uses the copyright belonging to the user in accordance with the agreement.


23(Dispute Resolution)

The “Mall” shall establish and operate a damage compensation mechanism to reflect legitimate opinions or complaints raised by users and to compensate for the damage.

The “Mall” shall prioritize the handling of complaints and opinions submitted by users. However, if it is difficult to process promptly, the user shall be notified of the reason and the processing schedule immediately.

③ If a user applies for damage relief in connection with an e-commerce dispute between the “Mall” and the user, it may be subject to mediation by the Fair Trade Commission or a dispute mediation organization commissioned by the city or provincial governor.


24(Jurisdiction and Governing Law)

(1) Lawsuits regarding e-commerce disputes between the “Mall” and the user shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the user’s address at the time of filing, or if there is no address, the district court having jurisdiction over the user’s residence. However, if the address or residence of the user is not clear at the time of filing, or if the user is a foreign resident, the lawsuit shall be filed in a court of competent jurisdiction under the Civil Procedure Act.

Korean law shall apply to e-commerce lawsuits filed between the Mall and the User.

카카오톡 채널 상담하기